Ask any of our clients and they will probably tell you that customer service is one of our strongest attributes!
Perhaps the most visible component of our AcuWeb™ customer service program is our AcuWeb™ Online Support resource, a comprehensive, well-organized, and easy-to-understand "online help area" that comes with every AcuWeb™ client solution.
Here, you'll find not only detailed instructions on how to use each of our AcuWeb™ tools, but also great suggestions, tips and even a few "tricks" that will allow even a new customer to get the most out of their AcuWeb™-enabled website! The "How Do I…?" section gives you fast answers to some of the most commonly-asked questions, and some of our more popular AcuWeb™ tools even have accompanying video tutorials!
Every page of our Online Support site has a Feedback Form, where we encourage you to ask about anything you may not see in Online Support, or to suggest an addition or correction to these resources.
And, the ultimate AcuWeb support resource -- our friendly and experienced Support Team -- is always available to our clients as well. When AcuWeb is providing your web solution, you don't need to worry about dialing some call center halfway around the world or waiting "on hold" for what seems like hours! We're right here, every business day, ready and able to help you with any matter related to your AcuWeb™ needs.
To learn more about AcuWeb™ customer support, please feel free to contact us.